Android Questions? Ask Android Device Experts for Answers ASAP
I'm sorry about the issue. Is the kindle charged?
Can you please press and hold the power on / off button on the kindle for about 30 seconds, then turn it back on and check?
Please reply at the box below to continue. Thank you.
If that does not work, please charge the kindle for about 30 minutes, then please press and hold the power on / off button hard on the kindle for about 60 seconds this time, then turn it back on and check.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.