How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Viet - Android Tech Your Own Question

Viet - Android Tech
Viet - Android Tech, Technician
Category: Android Devices
Satisfied Customers: 35194
Experience:  Troubleshoot Android Devices.
30037186
Type Your Android Devices Question Here...
Viet - Android Tech is online now
A new question is answered every 9 seconds

When I try to turn my kindle on the light flashes, but will

Customer Question

When I try to turn my kindle on the green light flashes, but will not stay on and kindle does not start. I bought it in November 2015. ***@******.***
Submitted: 8 months ago.
Category: Android Devices
Expert:  Viet - Android Tech replied 8 months ago.

Hi,

I'm sorry about the issue. Is the kindle charged?

Can you please press and hold the power on / off button on the kindle for about 30 seconds, then turn it back on and check?

Please reply at the box below to continue. Thank you.

Expert:  Viet - Android Tech replied 8 months ago.

If that does not work, please charge the kindle for about 30 minutes, then please press and hold the power on / off button hard on the kindle for about 60 seconds this time, then turn it back on and check.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.