Hello , my name is Jack
Perhaps i can help you with this .
Go to the link below and click the FORGOT PASSWORD ***** then follow the onscreen prompts , a new password ***** be sent to you by email
Here is the link ; http://www.amazon.com/gp/help/customer/display.html?nodeId=201121280
If you are talking about the kindle password ***** not the amazon password ***** try this ;
Or this way ;