Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Your login id is your email address,
your password ***** be reset on amazons password ***** tool, by just entering your email address:
Well the problem is compounded if you don't know your account information. It is possible you were under a different email address previously.
You may need to try the same process from the AU specific site as well: Forgot Password
Try it again at the 2nd link I sent.