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Ask Viet - Android Tech Your Own Question

Viet - Android Tech
Viet - Android Tech, Technician
Category: Android Devices
Satisfied Customers: 35243
Experience:  Troubleshoot Android Devices.
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I received an email several weeks ago about my Kindle II

Customer Question

I received an email several weeks ago about my Kindle II stating that it would become inactive if I didn't do something. Can't find email and don't remember what I was supposed to do. HELP!
Submitted: 8 months ago.
Category: Android Devices
Expert:  Viet - Android Tech replied 8 months ago.

Hi,

I'm sorry about the issue. Please click on the Amazon website below:

http://www.amazon.com/gp/help/customer/display.html?nodeId=200529680

, then there, select your kindle model, and go to the section "Determine Your Software Version", follow the instructions there to check if your kindle has the latest update version

; if no, then follow the instructions there in order to update your kindle.

- If there is still any issue, please let me know the model, version, and serial number of your kindle.

Please reply at the box below to continue. Thank you.

Expert:  Viet - Android Tech replied 8 months ago.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.

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