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Ask Viet - Android Tech Your Own Question
Viet - Android Tech
Viet - Android Tech, Technician
Category: Android Devices
Satisfied Customers: 36640
Experience:  Troubleshoot Android Devices.
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How do I update my Kindle ????????

Customer Question

how do I update my Kindle ????????
Submitted: 1 year ago.
Category: Android Devices
Expert:  Viet - Android Tech replied 1 year ago.

Hi,

I'm sorry about the issue. From Home, press the Menu button, and then select Settings. You will see the current software version at the bottom of the screen. Also, please let me know the Serial Number there.

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Expert:  Viet - Android Tech replied 1 year ago.

The software update download is at the website below:

http://www.amazon.com/gp/help/customer/display.html?nodeId=200529700

http://www.amazon.com/gp/help/customer/display.html?nodeId=200529680

, and the instructions are at

http://www.amazon.com/gp/help/customer/display.html?nodeId=201177360

If you'd like to, I can connect remotely to your computer, and do this directly for you.

When you are available, please reply at the box below to continue. Thank you.

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