I'm sorry about the issue. It looks like you went to the wrong website. Please try the following for checking on your kindle fire update:
- Press and hold the Power on/ off button on the kindle fire for about 30 seconds, then turn it back on
, then click on the Amazon website below:
, then there, select your Kindle fire model, then go to the section "Determine Your Software Version", and check if your kindle has the latest version
; if no, then follow the instructions there in order to update your kindle fire.
Please reply at the box below to continue. Thank you.