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Ask Viet - Android Tech Your Own Question

Viet - Android Tech
Viet - Android Tech, Technician
Category: Android Devices
Satisfied Customers: 35224
Experience:  Troubleshoot Android Devices.
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The first time I tried a Update I got a sales pitch to buy a

Customer Question

The first time I tried a Update I got a sales pitch to buy a anti virse for the price of $150.00. are you going to try the same....????????
Submitted: 8 months ago.
Category: Android Devices
Expert:  Viet - Android Tech replied 8 months ago.

Hi,

I'm sorry about the issue. It looks like you went to the wrong website. Please try the following for checking on your kindle fire update:

- Press and hold the Power on/ off button on the kindle fire for about 30 seconds, then turn it back on

, then click on the Amazon website below:

http://www.amazon.com/gp/help/customer/display.html?nodeId=200529680

, then there, select your Kindle fire model, then go to the section "Determine Your Software Version", and check if your kindle has the latest version

; if no, then follow the instructions there in order to update your kindle fire.

Please reply at the box below to continue. Thank you.