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Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3147
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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My kindle id is 9017 2201 4427 0GM7. I am unable to connect

Customer Question

My kindle id is 9017 2201 4427 0GM7 . My name is***** am unable to connect to my wi fi, using the password ***** works for other times when I want to connect to my supplier, Bigpond. Can you tell me the password ***** I need to enter in my kindle in order to connect to wi fi?
Submitted: 1 year ago.
Category: Android Devices
Expert:  Md. Sadique replied 1 year ago.

Hello and thanks for your question. I look forward to assisting you today with the best answer possible.

What is the operating system of your computer?

for eg: windows 7, windows 8 etc.

Customer: replied 1 year ago.
Mac book pro, os X El Capitan 10.11.3
Expert:  Md. Sadique replied 1 year ago.

Is it connected to your BIGPOND network?

Customer: replied 1 year ago.
Expert:  Md. Sadique replied 1 year ago.

I will give you a pictorial manual which will help you to find your wifi password ***** your MAC.

Customer: replied 1 year ago.
I do not want to pay more for an answer
Expert:  Md. Sadique replied 1 year ago.

No extra charge!!

Expert:  Md. Sadique replied 1 year ago.

Follow the instructions in the manual and let me know how it goes!

Customer: replied 1 year ago.
I clicked on the link, but could not see any program that would answer my question
Expert:  Md. Sadique replied 1 year ago.

Would you like me to remote in your computer and help you find your wifi password?

Customer: replied 1 year ago.
please. I have an icon called 'remote desktop connection' on my computer.
Expert:  Md. Sadique replied 1 year ago.

Please click the following link to download team viewer:
http://tinyurl.com/q7dwcks

Save the file first, then open it up. You will be provided with an ID and password ***** back with the same

Expert:  Md. Sadique replied 1 year ago.

Please click the following link to download team viewer:
http://tinyurl.com/q7dwcks

Customer: replied 1 year ago.
The program does not accept my password ***** i entered.
I must leave to keep an appointment.
My question has not been answered satisfactorily.
Do not charge my credit card any further, but thank you for your effort
Expert:  Md. Sadique replied 1 year ago.

You don't need to enter any password.

Expert:  Md. Sadique replied 1 year ago.

You will be provided with an ID and password ***** back with the same.

Just tell me your ID and password. I will use it to connect to your computer.