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Viet - Android Tech
Viet - Android Tech, Technician
Category: Android Devices
Satisfied Customers: 35732
Experience:  Troubleshoot Android Devices.
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My kindle has been lost/stolen on March 12 or 13 while I was

Customer Question

My kindle has been lost/stolen on March 12 or 13 while I was travelling in Tasmania (Wool Store Apartments in Hobart). I want to make sure that nothing is downloaded onto my Kindle and no other goods purchased for the time being. You have account details for my husband, Michael, and myself. They need to be secured.
I will need to purchase a new Kindle and to have all books purchased to date down loaded on to the new machine for delivery in Somers, Victoria, Australia.
Regards ***** ***** Wooldridge
Submitted: 10 months ago.
Category: Android Devices
Expert:  Viet - Android Tech replied 10 months ago.

Hi,

I'm sorry about the issue. Please do the followings:

STEP 1: Sign in your Amazon account at the Amazon website below:

https://www.amazon.com/manageyourkindle

, then there, click on the option Your Devices, then click on your kindle device, then click on option Deregister below it, and confirm.

STEP 2: Go to the Amazon website below:

https://www.amazon.com/gp/css/homepage.html/ref=nav_youraccount_ya

, then there, click on the option "Change Account Settings" and sign in your Amazon account if prompted, then change your Amazon account password *****

STEP 3: For now, if you have a Windows or Mac computer, you can read your (old and new) books at the Amazon website below:

https://read.amazon.com/

- If you have a tablet or smartphone, you can open the Play Store or App Store app icon, then type / search for kindle then install the Kindle app, then use the Kindle app to read all your books.

- When you get a new kindle, then after setting up the new kindle, then all your previous books will download automatically to the new kindle.

Please reply a the box below to continue. Thank you.

Expert:  Viet - Android Tech replied 10 months ago.

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