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Category: Android Devices
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Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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I have a Kindle Fire HDX (not too old) when I click on to

Customer Question

I have a Kindle Fire HDX (not too old) when I click on to view a video from e-mail posting it goes to a black bordered screen and the video will not play. then I have to turn the unit off and start over to get back to the e-mail.
Submitted: 8 months ago.
Category: Android Devices
Expert:  Richard replied 8 months ago.

Hi there and welcome

Can you tell me please Ben which format the film is within the Email? eg: Avi?

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