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ITPeter, Engineer
Category: Android Devices
Satisfied Customers: 15443
Experience:  Electronic Engineer
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I dropped my brand new galaxy 5 note in the toilet? time

Customer Question

I dropped my brand new galaxy 5 note in the toilet? time about 10 seconds it went black screen with a blue dot shining then the dot turned yellow and now nothing. I placed it in rice for 12hrs now nothing..please help
Submitted: 7 months ago.
Category: Android Devices
Expert:  ITPeter replied 7 months ago.

Hi there,

First, make sure the phone is turned off immediately after retrieving it from the water, and leave it completely powered off for at least 24 hours, until it is COMPLETELY dried out otherwise you will fry the delicate electronic components inside it.

Rice will remove most of the external water, but some may remain internally.

Remove as much of the covers, battery, etc as you can, then leave the phone in a warm, dry place (e.g. an airing cupboard) for another 12-24 hours.

Then try turning it on again. Let me know how you get on...

Customer: replied 7 months ago.
what did the blue light mean that came on immediately?
Expert:  ITPeter replied 7 months ago.

It could have been caused by an electrical short due to the water, or any number of reasons.

Expert:  ITPeter replied 7 months ago.

Hi, just checking in on your question. How did things turn out for you?

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