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Ask Cris Your Own Question

Cris
Cris, Technician
Category: Android Devices
Satisfied Customers: 6203
Experience:  3yrs. experience with Android phone and tablets.
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How to reinstall kindle ap

Customer Question

How to reinstall kindle ap
Submitted: 11 months ago.
Category: Android Devices
Expert:  Cris replied 11 months ago.

Hi, thanks for using JustAnswer.com I am Cris.

On what device are you trying to reinstall the Kindle app?

Customer: replied 11 months ago.
Apple iPad
Expert:  Cris replied 11 months ago.

Press and hold on the App, all of the apps will begin to shake. Press on the small "X" to delete the app off the iPad.

Then you can go back into the App Store and redownload to your device.

Let me know if you have any further questions. Selecting a positive rating is appreciated.

Customer: replied 11 months ago.
It didn't work
Expert:  Cris replied 11 months ago.

Make sure to press and hold on the app then all the apps will start to shake.

That is the correct process to removing a app from any iPad, iPhone or iTouch.

Customer: replied 11 months ago.
That's what I did
Expert:  Cris replied 11 months ago.

I have offered premium service offer to speak over the phone.

Customer: replied 11 months ago.
How long do I have to wait? Is that included in my plan? Extra charge?
Expert:  Cris replied 11 months ago.

It is an extra charge. Once you accept you enter your number and I will call you immediately.

Customer: replied 11 months ago.
How much ?
Expert:  Cris replied 11 months ago.

$10

Customer: replied 11 months ago.
How o I know what's covered and what's not.
Expert:  Cris replied 11 months ago.

What do you mean? You accept the offer and it will ask for you to enter your number then I will call you and we can discuss your issue.

Customer: replied 11 months ago.
Wow! Not getting much for the charges I've already paid.
Expert:  Cris replied 11 months ago.

We can continue to discuss the issue you are having through here. I was just offering phone support to make it easier.

Customer: replied 11 months ago.
Ok.
Expert:  Cris replied 11 months ago.

Restart your iPad and try the steps again.

Press and hold the top button and then slide to power off. Then turn it back on, get to the Kindle app press and hold on the app you will see it shake with an X to remove.

Expert:  Cris replied 11 months ago.

How did you make out?

Customer: replied 11 months ago.
What top button? All the apps shake and have a x in the left corner I tap on the x and the ap doesn't go away. Instead a box appears middle of screen asking if I want to cancel and that I would loose all the information.
Customer: replied 11 months ago.
The kindle ap has turned dark since Jan when I first called
Expert:  Cris replied 11 months ago.

Have you tried to install the app again from the app store?