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Richard
Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 31220
Experience:  Android Systems Specialist
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I tried to use my kindle fire this morning and I swipe the

Customer Question

I tried to use my kindle fire this morning and I swipe the arrow as usual and it say enter password. I never had a password. Tried to open settings and it says lock screen nofications are turned off tap here to change your settings. I tapped & enter password ***** up. Tried a password ***** it doesn't word. what can I do?
Submitted: 9 months ago.
Category: Android Devices
Expert:  Richard replied 9 months ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

This is usually an issue with the Firmware, so I would first like you to do this please.

Remove the charger from the Kindle and hold the power button to off for 35 seconds.

Release, then connect the charger and try to turn on the Kindle and use it.

Let me know the results please

Thank you