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Ask Viet - Android Tech Your Own Question
Viet - Android Tech
Viet - Android Tech, Technician
Category: Android Devices
Satisfied Customers: 37195
Experience:  Troubleshoot Android Devices.
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I was using my kindle fire HD last night. Everything was

Customer Question

Hi, I was using my kindle fire HD last night. Everything was fine. My grandson was playing a game and the device got low and turned itself off. I have had it plugged in all night and most of day. I cannot turn it on
Submitted: 1 year ago.
Category: Android Devices
Expert:  Viet - Android Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Can you please press and hold the Power on / off button on the Kindle Fire HD tablet for about 45 seconds, then turn it back on and check.

Is there any power / light?

Please reply at the box below. Thank you.

Customer: replied 1 year ago.
No. I cannot get it to turn
Expert:  Viet - Android Tech replied 1 year ago.

Can you charge the kindle for a bit, then while charging it, press and hold hard on the power on / off button for about 60 seconds this time, then turn it back on and check. Is there any power / light on the kindle at all?

Please reply at the box below. Thank you.

Customer: replied 1 year ago.
I have never noticed a light. It has always worked fine
Expert:  Viet - Android Tech replied 1 year ago.

Was the tablet dropped? Can you try my last suggestion, and see what happens? Please let me know. Thank you.

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