How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Ashik Your Own Question
Ashik
Ashik, Android Tech
Category: Android Devices
Satisfied Customers: 10592
Experience:  Personal Experience with many Android devices and versions
16433418
Type Your Android Devices Question Here...
Ashik is online now
A new question is answered every 9 seconds

My kindle is stuck on landscape so reading a book is odd

Customer Question

My kindle is stuck on landscape so reading a book is odd
Submitted: 1 year ago.
Category: Android Devices
Expert:  Ashik replied 1 year ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

This usually happens if the firmware/software is glitched. First we can soft-reset the Kindle and see if it works or not. Press and hold down (or slide) the Power button for full 40 seconds and this will reset the Kindle.

If that didn’t work then connect the Kindle to your PC with the USB and press and hold down the Power button for 60 seconds continuously to reset it. Then check the book.

Please let me know if that didn't work, so we can continue troubleshooting

Expert:  Ashik replied 1 year ago.

Also make sure screen rotation is not locked. Click the Settings icon (the gear icon at the top right) or swipe down from top of the screen. This opens the settings toolbar. The far left icon will either say Lock or Unlock. If it says Unlock - click it. That will unlock rotation again.

Related Android Devices Questions