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Ask Viet - Android Tech Your Own Question

Viet - Android Tech
Viet - Android Tech, Technician
Category: Android Devices
Satisfied Customers: 35231
Experience:  Troubleshoot Android Devices.
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I have a Samsung Galaxy Ace 3 fone, can you tell me how to

Customer Question

I have a Samsung Galaxy Ace 3 fone, can you tell me how to reset to factory settings.
Submitted: 9 months ago.
Category: Android Devices
Expert:  Viet - Android Tech replied 9 months ago.

Hi,

I'm sorry about the issue. Are you currently able to use the phone or go to Settings app icon on the phone?

Please reply at the box below. Thank you.

Expert:  Viet - Android Tech replied 9 months ago.

Solution #1:

1. From the Home / main screen touch Apps.

2. Touch Settings.

3. Touch the Accounts tab.

4. Touch Back up and reset.

5. Touch Factory data reset.

6. Touch Reset device.

7. Touch Erase everything.

Solution #2:

  1. Power off the phone (press and hold Power button and power off.)
  2. Press and hold at the same time the 3 buttons: Volume Up, Home, Power until the Samsung / Galaxy word appear, then release Power button.
  3. When the android logo / recovery menu appears, release all buttons.
    (If needed, power off the phone, then press & hold at same time 3 buttons Volume Up, Home, Power for about 12 seconds.)
  4. At the recovery menu, use Volume Down / Up buttons to highlight option wipe data/factory reset, then press Power button.
  5. Use Volume buttons to highlight option Yes..., then press Power button.
  6. Wait a bit until it's completed, then press Power button to reboot system.

When you are available, please reply at the box below to continue. Thank you.