Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.
That is because Amazon has released a new update and your Kindle has updated. Would you like to change it back to default/old view ?
There is a way to change back to original view without downgrading the software. I can give you instructions for that. Would you like to do that ? Please type your reply below on the box and click Send to send it to me
Hi Carol, The new Kindle may comes with latest software, so you will have same issue. If you would like to change the view of Kindle, then follow the steps below;
Tap the Menu button (the 3 dots button at top right). Tap Settings. From Settings, tap Device Options. Tap Advanced Options and turn off Homescreen view switch. This will change it back with deleting new software.
Yes, you can get back to me when you get a Kindle and I will help you setting it up if you have any difficulty.