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Michael Hannigan
Michael Hannigan, Developer
Category: Android Devices
Satisfied Customers: 11496
Experience:  25+ Years Experience in Computers and Electronics. Android Expert.
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I brought a HTC desire in December but now the camera has

Customer Question

good morning
my name is***** and i brought a HTC desire in December but now the camera has stopped working
Submitted: 1 year ago.
Category: Android Devices
Expert:  Michael Hannigan replied 1 year ago.

Hello. Thank you for coming to JustAnswer.

Sorry for the wait. My name is ***** ***** I will be helping you with your question today. Please let me know when you are available.

Mike

Expert:  Michael Hannigan replied 1 year ago.

The first thing I would do is reset.the phone. Have you already done a reset? If you need.instructions on how, please.let me know and I will help.

Mike

Customer: replied 1 year ago.
i did reset the phone but its still not working
Expert:  Michael Hannigan replied 1 year ago.

In that case, it is probably a hardware failure. HTC products generally come with a 12 month warranty, though. So I would have it repaired under warranty. Here is the HTC warranty page:

http://bitli.es/RAaLCn

Customer: replied 1 year ago.
That didn't help and you charge me for that? I could've done that but I really thought you guys were number 1
Expert:  Michael Hannigan replied 1 year ago.

We are. If you would like to provide a little more detail, I'll do my best to help.

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