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Randy Boman
Randy Boman, Technician
Category: Android Devices
Satisfied Customers: 9266
Experience:  Android Tech
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I have a 10 inch Samsung tablet. It is approximately 3 years

Customer Question

I have a 10 inch Samsung tablet. It is approximately 3 years old. It stopped working 2 days ago. I have tried running it with it plugged into electricity. It will flash, momentarily, that it is going to charge and then just goes black. Can this be repaired or has it run it's life?
Submitted: 9 months ago.
Category: Android Devices
Expert:  Randy Boman replied 9 months ago.

Hi,

My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.

I am sorry to hear that you are having this issue.

Try this please>

  1. Press and hold the Volume up button then press and hold the Power button.
  2. When the Samsung logo appears, release all.
  3. Select wipe data/factory reset. ...
  4. Select Yes -- delete all user data.
  5. Select reboot system now.