I'm sorry about the issue. Is there any other model you see?
Is it okay to reset the tablet fresh, so you can re-set it up fresh, like brand-new, with a new password ***** want?
Please reply at the box below. Thank you.
Yes, can we reset the tablet fresh, like brand-new?
Do you see if there is any other model on the tablet, besides CE 0168?
OK. Can we reset the tablet fresh, like brand-new, then you can set up the tablet with a new password ***** want?
I'm sorry, in order to reset the tablet's password, we would need to wipe everything on it and start over like brand-new. Is that okay? Please let me know. Thank you.
I'm really sorry, for privacy / security purpose, no one can access anyone's data. That is for your protection, i.e., if you lose your tablet, no one can access your data on it without the correct password. But I get get the tablet working for you if you want. Please let me know; we guarantee our service, so don't worry. Thank you.
Sorry, that's okay. I can help getting the tablet to work, but the data on it would have to be erased first. Please let me know if you'd like to continue. Thank you.
We need to wipe the data on the Samsung tablet, then we can set up a new password. Would you like to do that? Please let me know. Thank you.
Do you see a button right below the tablet's screen?
To confirm, this will wipe out everything on the tablet, and make it like brand-new, then it will let you set up a new password ***** want. Is that okay with you?
Please let me know. Thank you.