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Randy Boman
Randy Boman, Technician
Category: Android Devices
Satisfied Customers: 9562
Experience:  Android Tech
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My galaxy s 3 froze-up when I turned it on this morning. a

Customer Question

my galaxy s 3 froze-up when I turned it on this morning. a lock appeared on screen and I mean no chance of getting this girls voice from telling what to do but nothing she tells me gets rid of the lock and I cant call out because cant pull up my dial screen or any thing else. I have had this phone for 3 yrs. I like lots sure hope you can help me. THANKS
Submitted: 1 year ago.
Category: Android Devices
Expert:  Randy Boman replied 1 year ago.

This sounds like your phone is stuck in Talkback Mode, and your device isn’t responding to touch, use two fingers to swipe or scroll, instead of one. Use one tap to select an option or function, and a double tap to click or open the function, instead of single tapping.

Let me know if this works please.