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info tech
info tech, Other
Category: Android Devices
Satisfied Customers: 13711
Experience:  E reader expert
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My kindle just stopped working. I get nothing.

Customer Question

my kindle just stopped working. I get nothing.
Submitted: 9 months ago.
Category: Android Devices
Expert:  info tech replied 9 months ago.

Hello

Welcome

Please reset the kindle by holding down the on/off switch for 40 seconds (use a watch to time) ignore any messages the kindle may display, then release your finger the kindle should reboot and re-load the operating system, you may have to do this both on and off the charger and upto 4 times before it resets.

Let me know if you need more help

A positive rating is appreciated thank you

Regards

Anthony