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info tech
info tech, Other
Category: Android Devices
Satisfied Customers: 13749
Experience:  E reader expert
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My Kindle is locked What do I do?

Customer Question

My Kindle is locked What do I do?
Submitted: 10 months ago.
Category: Android Devices
Expert:  info tech replied 10 months ago.

Hello

Welcome

Sorry you are having trouble

Please reset the kindle by holding down the on/off switch for 40 seconds (use a watch to time) ignore any messages the kindle may display, then release your finger the kindle should reboot and re-load the operating system, you may have to do this both on and off the charger and upto 4 times before it resets.

Let me know if you need more help

A positive rating is appreciated thank you

Regards

Anthony

Expert:  info tech replied 9 months ago.

Do you still need help with this please?

Anthony