I'm sorry about the issue. Is it a new kindle? Or was it working previously?
Do you mean it is asking for your Amazon account?
Please reply at the box below. Thank you.
It looks like you are away. Let me provide a general solution for now.
- Please note that your Amazon ID / username is ***** ***** address.
If it is asking for your Amazon account, then please click on the Amazon website below to reset your Amazon account password :
, then in the first box, type in your email address
, then in the second box, type in the characters as shown on the page
, then click on Continue and follow the instructions there in order to reset your Amazon account password.
- If that does not work, or if you do not have an Amazon account yet, then please click on the website below:
, then there, click on the option Create an account, and follow the instructions there in order to create an Amazon account.
When you are available, please type at the box below, then click on the Send button below to communicate with me. Thank you.