Hi there and welcome
The issue is with the wifi network.
Do you have a windows computer that is already connected to your wifi network? Please let me know
We can get the password ***** this to use on the tablet
Press the windows key + R and type in
Right click on the wireless connection and click on Status
Then click on wireless properties
Click on the Security Tab and then click on Show Characters and you can then see the wireless password ***** to use
I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.
Else let me know the results please
you need to contact customer service about any payments
you need to email***@******.***
I need to say though I am quite surprised by such a reaction and why you did not indicate you had trouble with the instructions, which do work, instead of replying in this manner, but anyway, thats your preogrative of course, and you can use the email address I gave you