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Category: Android Devices
Satisfied Customers: 3147
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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Did a factory reset on my phone. When I tried to access my

Customer Question

Did a factory reset on my phone. When I tried to access my account to restore data I was told e-mail and password ***** match. Had password ***** sent to backup phone. Re-entered password ***** a different e-mail account showed up.
Submitted: 1 year ago.
Category: Android Devices
Expert:  Richard replied 1 year ago.

Hi there and welcome

To confirm, is this for your Gmail account?

And whats the make and model of the phone?

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