Android Questions? Ask Android Device Experts for Answers ASAP
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I am sorry to hear that you are having this issue.
Try a power reset first.
Disconnect the charger, then press and hold the power button for 60 seconds. Then wait 5 minutes, reconnect the charger. Leave it connected for 15 minutes. Then disconnect the charger and press the power button for 30 seconds. Then try powering on normally.
I am sorry about this,unfortunately this sounds like it might be a hardware issue on the device that software troubleshooting can't resolve. The only option will be to get a replacement.
I am sorry about the issue.
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