Hi there and welcome
Can you tell me the make and model of your Phone and which email service the contacts are being stored to please?
Can you sign into your Yahoo account here please
Delete the contacts from here and then they should stay removed on the phone.
Let me know please Mark how you go.
I work online here, but
I can see you are a first time user to the site. What we do here is either a question and answer type of conversation or remote support where I would actually connect to the computer and have a look and attempt to fix the problem for you.
Remote support can save a lot of time if you are not comfortable performing repairs yourself. Sometimes even with instructions you can make a mistake and make things worse.
I will send an offer through for remote support and should you accept I will connect and see what is going on and fix the issue. Otherwise we can continue to talk like this but I will need to ask a number of other questions and try and walk you through some steps.
Both options are 100% guaranteed by the way. Remote is just quicker and avoids the risk of you making a mistake and doing something wrong.
If you want remote click get extra help. If not simply reply to me.
You put a tick in the box next to all the contacts you want to delete, then click on the Trashcan with Delete next to it.
The contacts are then deleted.
Let me know how you go please.
This is all being done via your computer, you go on your computer to
And do it there.
How did you go Mark?
ok, once they are deleted from here Mark, then the Phone will not pick them up again.
If you have continued problems, or would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service, that would be greatly appreciated.