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Josh
Josh, Technician
Category: Android Devices
Satisfied Customers: 17126
Experience:  Android technician
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I have my edge locked and it didn't accept my thumb print. I

Customer Question

I have my edge locked and it didn't accept my thumb print. I think because my hands were wet. I forgotr my password ***** now I can't unlock my phone.
Submitted: 1 year ago.
Category: Android Devices
Expert:  Josh replied 1 year ago.

Hi,

If you press the power button and wait 5 seconds then press the power button again, it should give you the option to use your thumbprint again.

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