How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Randy Boman Your Own Question
Randy Boman
Randy Boman, Technician
Category: Android Devices
Satisfied Customers: 9562
Experience:  Android Tech
62741268
Type Your Android Devices Question Here...
Randy Boman is online now
A new question is answered every 9 seconds

My kindle app went dark. Tried to reinstall, didn't work.

Customer Question

My kindle app went dark. Tried to reinstall, didn't work.
Submitted: 1 year ago.
Category: Android Devices
Expert:  Randy Boman replied 1 year ago.

Hi,

My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.

I am sorry to hear that you are having this issue.

What is the model number of your Tablet please?

Customer: replied 1 year ago.
How do I find model number?
Expert:  Randy Boman replied 1 year ago.

What is the brand?

Customer: replied 1 year ago.
Apple
Expert:  Randy Boman replied 1 year ago.

okay, try this please.

Press and hold the home button and the power button at the same time until you see the apple logo. Then when the iPad powers back on, go to the apps screen and hold your finger on the app until it starts shaking, then tap the black x to uninstall. then reinstall the app from the app store.

Expert:  Randy Boman replied 1 year ago.

Did that work for you?

Let me know I'd you need more help.