Hello. My name is ***** ***** I can help you with your problem. You need to go to Settings > Tools > Application Manager and scroll down to You Tube and open it. Then tap on Clear Data, Force Stop, and Uninstall Updates, in that order. Then restart your Android smartphone. Please let me know if this resolved your problem, so that You Tube is now working for you.
I am online. I have been trying to report your duplicate question without success.
What device are you using for this conversation?
I have found another user who reports that the latest youtube update caused the problem and that uninstalling updates fixed the problem. I told you to try that in my original reply to your question. Have you done that? You acknowledged trying Force Stop but not Uninstalling Updates. Please follow the directions and report back to me that you have done what I directed you to do.
Hello again, and thank you for your response. I have shared with you what I learned from troubleshooting application problems with my carrier from whom I obtained my smartphones. I have had both the original Motorola Atrix and the Samsung Galaxy S4.
Feel free to call your wireless provider and let them troubleshoot with you. If uninstalling updates does not work, the last resort would be to do a factory reset on your phone. So now the problem is how to backup all your personal data.
If your phone is registered with Google, your device contacts will be backed up there and become Google contacts when they ae restored. You can backup your photos by connecting your phone to your computer with the usb cable. Or you can install Lookout, which is a good security app that you can download from the Play store. The security features and contact backup are available on the free app. Photo backups requires upgrading to a paid version, which will backup your photos automatically.