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Josh
Josh, Technician
Category: Android Devices
Satisfied Customers: 16044
Experience:  Android technician
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Somehow my Kindle HD has changed to a foreign language, How

Customer Question

Somehow my Kindle HD has changed to a foreign language, How do I change it back to Englisg?
Submitted: 10 months ago.
Category: Android Devices
Expert:  Josh replied 10 months ago.

Hi,

The only way to fix the issue is to perform a remote factory reset which will wipe the Kindle back to factory settings. Once you register the Kindle again, all of your books, etc will appear.

Click here: https://www.amazon.com/mycd

  1. From Your Devices, select a device that supports Manage Your Device.
  2. Select the Device Actions drop-down menu, and then select an option:
Customer: replied 10 months ago.
I am using my HP laptop because I have no way to know where to go or ask questions because EVERYTHING is in the foreign language on my Kindle HP
Expert:  Josh replied 10 months ago.

I understand. Please follow my steps on your HP laptop

Customer: replied 10 months ago.
ok, my kindle told me that I don't have a registered kindle. In turn, they want me to buy a kindle. My husband gave my kindle to me several Christmases ago. And it was registered. I did everything I was told to do to make sure everything would be covered.
This is the 1st time I have needed any help at all.
Expert:  Josh replied 10 months ago.

Did you follow my steps?