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Richard
Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 31127
Experience:  Android Systems Specialist
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My Skype wont open ..it is suggested that my firewall may be

Customer Question

My Skype wont open ..it is suggested that my firewall may be blocking it ..or check my mobile settings. .i wouldn't know what I was looking at anyway lol..can you help please?
Submitted: 10 months ago.
Category: Android Devices
Expert:  Richard replied 10 months ago.

Hi there and welcome

If you open the internet icon on your phone Laurie, are you able to browse web pages?

Customer: replied 10 months ago.
i can
Expert:  Richard replied 10 months ago.

Thanks

Can you go to Settings, Applications Manager on the phone.

Go to Skype, press on it and press uninstall.

Then hold the power button until the menu shows, and choose Restart.

Once done, go to the Google Play Store and download the Skype app again.

Tell me if it then functions please.

Let me know the results

Customer: replied 10 months ago.
No good. .lost it ..i will hust start a new one. Thanks mate
Expert:  Richard replied 10 months ago.

Lost what sorry Laurie? Sorry your last message is not too clearn, what do you mean with this?

Expert:  Richard replied 10 months ago.

Ok, not sure where you left to Laurie, but If you would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you