I'm sorry about the issue. Please press and hold the power on/off button on the Samsung tablet, then select the Restart option and confirm Yes, then check.
- If that does not work, please open Settings app icon, then open Applications -> Application manager
, then go to the option All (if needed, swipe from right to left until you see the option All)
, then scroll down, then tap on the item Google Play Books, then tap on option CLEAR DATA and confirm
, then open Google Play Books app normally, and see if you can read books or not
; if needed, also CLEAR DATA for the item Google Play Store and CLEAR CACHE for the item Google Play Services, and check.
If needed, please try the following:
- Can you please sign in your google account at the website below, and see if your purchased books are showing there or not:
- And please go to the website below on your Samsung tablet (and/or on a Windows or Mac computer):
, then see if you can view and read your books there.
Please reply at the box below to continue troubleshooting. Thank you.
If needed, please see more details at the website below:
When you are available, please type at the box below, then click on the Reply button below to continue troubleshooting. Thank you.