I'm sorry about the issue. Please press and hold the power on/off button on the Samsung tablet, then select the Restart option and confirm Yes, then check.
- If that does not work, please open Settings app icon, then open Applications -> Application manager
, then go to the option All (if needed, swipe from right to left until you see the option All)
, then scroll down, then tap on the item Google Play Books, then tap on option CLEAR DATA and confirm
, then open Google Play Books app normally, and see if you can read books or not
; if needed, also CLEAR DATA for the item Google Play Store and CLEAR CACHE for the item Google Play Services, and check.
If needed, please try the following:
- Can you please sign in your google account at the website below, and see if your purchased books are showing there or not:
- And please go to the website below on your Samsung tablet (and/or on a Windows or Mac computer):
, then see if you can view and read your books there.
Please reply at the box below to continue troubleshooting. Thank you.