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Ask Michael Hannigan Your Own Question

Michael Hannigan
Michael Hannigan, Developer
Category: Android Devices
Satisfied Customers: 11141
Experience:  25+ Years Experience in Computers and Electronics. Android Expert.
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My name is ***** ***** and my asus tablet memo pad 7 will

Customer Question

Customer: My name is ***** ***** and my asus tablet memo pad 7 will not come on, the screen just flashes.
JA: Thanks. Can you give me any more details about your issue?
Customer: I did a system check the other day, then asked to install something now it just flashes.
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Submitted: 10 months ago.
Category: Android Devices
Expert:  Michael Hannigan replied 10 months ago.

Hello. Thank you for coming to JustAnswer.

Sorry for the delay and thank you for your patience. My name is Michael. I will be helping you with your question today. Please let me know if there as any additional information that you feel might be pertinent to your question. If I don't hear back from you, I'll provide the best answer I can based on the information you've given so far. You will still be able to reply with additional information or questions at any point during our conversation, and I'll revise the my answer accordingly.

Expert:  Michael Hannigan replied 10 months ago.

What can happen in these tablets is that your battery has been allowed to become flattened to the point where it cannot accept a charge from the wall charger. the best thing to do is to try and trickle charge your tablet from a low voltage/amperage connection. Either a powered on PC USB port to the charging connector on your tablet, or from a low power phone charger (5v/500ma). It has been pretty well documented that lithium batteries do not like to be drained fully & it may be that the battery in your tablet has drained so low that it cannot accept a charge from the Asus a/c charger.

Try a trickle charge for 8-10 hours (or longer) on your tablet & see if that gets enough charge into your battery to enable it to recognise & accept a charge from the a/c charger. Let me know your results and we can go from there.

Mike