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Randy Boman
Randy Boman, Technician
Category: Android Devices
Satisfied Customers: 9268
Experience:  Android Tech
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My kindle screen only shows the bottom three entries on the

Customer Question

My kindle screen only shows the bottom three entries on the home page and all other pages only show those three bot***** *****nes. The screen above is blank with a few superimposed lines. This condition is constant throughout, and I cannot access any of the nine pages of book titles that I have purchased.
Submitted: 11 months ago.
Category: Android Devices
Expert:  Randy Boman replied 11 months ago.

Hi,

My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.

I am sorry to hear that you are having this issue.

We will need to determine if this is being caused by a firmware glitch or if the display hardware has failed.

How old is the Kindle?

Which model kindle do you have? Paperwhite, fire,touch,keyboard,etc...