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Richard
Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 31286
Experience:  Android Systems Specialist
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I have the new battery in but it will not reboot. what do I

Customer Question

I have the new battery in but it will not reboot. what do I do.
Submitted: 11 months ago.
Category: Android Devices
Expert:  Richard replied 11 months ago.

Hi there and welcome Richard

Can you tell me the make and model of your device please?

Thank you

Customer: replied 11 months ago.

It's a Dell 7" TO1C now it turns on and shows the Dell logo then changes to a battery with a question mark in the middle of it.

Expert:  Richard replied 11 months ago.

Thanks

Make sure it is powered off.

Then press and hold the power and sleep / wake button to turn it on

When the Dell logo appears the second time, touch and hold the menu button until Safe Mode appears.

Tell me if you can get this far please

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