How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Randy Boman Your Own Question

Randy Boman
Randy Boman, Technician
Category: Android Devices
Satisfied Customers: 9256
Experience:  Android Tech
62741268
Type Your Android Devices Question Here...
Randy Boman is online now
A new question is answered every 9 seconds

I'm having a problem with 'Navigation' using my Android

Customer Question

I'm having a problem with 'Navigation' using my Android Mini:
1. I select the 'Navigation' app
2. I select the car shaped icon - indicating that I'll be driving
3. I enter From location and Destination addresses
4. Then ... down at the lower right of the display, instead of seeing the 'Navigation' up arrow, I see a double right arrow that takes me to 'Route Preview'.
My question: How can I start navigation when I can't seem to get to the 'Navigation' up arrow.
Submitted: 11 months ago.
Category: Android Devices
Expert:  Randy Boman replied 11 months ago.

Are you using the Google maps app?

Customer: replied 11 months ago.
I think I know the answer. Voice navigation isn't available in the area S of Tampa FL. The phone is working for other addresses.
Expert:  Randy Boman replied 11 months ago.

Okay, that will most likely be the cause if it works normally in other areas.