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Randy Boman
Randy Boman, Technician
Category: Android Devices
Satisfied Customers: 9252
Experience:  Android Tech
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I have purchased several games Kindle Fire. It is telling me

Customer Question

I have purchased several games for my Kindle Fire. It is telling me the license for this App has expired and needs to be refreshed. How do I accomplish this?
Submitted: 11 months ago.
Category: Android Devices
Expert:  Randy Boman replied 11 months ago.

Hi,

My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.

I am sorry to hear that you are having this issue.

First make sure the Kindle has a good Wi-Fi connection and can connect to the Internet. Then do a restart by holding the power button down for about 30 seconds, until you see the "Kindle Fire" logo appear. Let it reboot then open it and see if that fixed the problem.

Please let me know if this does not work or if you need any other assistance.

Please take a moment to rate my service positively by clicking one of the stars at the top of the screen then click on submit.

Thank you very much!