How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Randy Boman Your Own Question

Randy Boman
Randy Boman, Technician
Category: Android Devices
Satisfied Customers: 9250
Experience:  Android Tech
62741268
Type Your Android Devices Question Here...
Randy Boman is online now
A new question is answered every 9 seconds

My droid tablet will not login with my amazon login on

Customer Question

My droid tablet will not login with my amazon login on kindle or amazon apps but it will for the amazon shopping cart. I need to register the device but can't get to try the screen on my device to do that.
Submitted: 11 months ago.
Category: Android Devices
Expert:  Randy Boman replied 11 months ago.

You can do that from your computer. Please follow these steps>

your Kindle must be registered to the same Amazon account you use to access Manage Your Content and Devices.<<CLICK HERE<<<

Make sure your Kindle is connected wirelessly. If you are not sure, go to Check the Status of Your Wireless Connection.

From your computer:

  1. Visit Manage Your Content and Devices
  2. Select Your Content.
  3. Select the title and then click Deliver.
  4. On the pop-up window, select the device or app from the drop-down menu.
  5. Select Deliver. Your content will automatically be delivered to your device or reading app once its connected to a wireless network.
Customer: replied 11 months ago.
My Droid Tablet Is Connected To Internet But Not Showing Up Under Devices . Its Possible I Deregistered It Because It Wasnt Named Correctly _ Just 3Rd Droid. Did You Mean Kindle Has To Be Connected At Same Time As Droid Tablet Even If Working From Computrr Now?
Expert:  Randy Boman replied 11 months ago.

no sorry, i meant that for your tablet not kindle.

  1. Open the app Kindle for Android.
  2. Tap Start Reading.
  3. Enter your Amazon account information.
  4. Tap Sign In.
Customer: replied 11 months ago.
The Original Issue Is Not ResolveD. My Droid TableT Is Not Accepted On The Kindle App Login With Same Password ***** Computer And Other Devices . Has InterNet Access.
Customer: replied 11 months ago.
You Mentioned My "Kindle" Had To Be Connected. Did You Mean Droid Tablet?
Expert:  Randy Boman replied 11 months ago.

yes,

what is the error message that you receive when you Enter your Amazon account information on the Droid tablet

and Tap Sign In?

Customer: replied 11 months ago.
That The e-MaiL Or Password ***** Not Correct, But They Are.
Expert:  Randy Boman replied 11 months ago.
  • To update the name of the device, tap the Kindle icon from the Home screen, and then tap Settings >Device Name. Edit the existing name, and then tap Rename Device. If that fails then Deregister and try again.
  • To deregister your device, tap the Kindle icon from the Home screen, and then tapSettings > Deregister Your Device.
Customer: replied 11 months ago.
When I Tap Kindle On Home Screen It Only Asks For My Password. I Dont Get A Settings Option Just A Sign In. Thats My Problem. Just Tried Updating Ap And computer On Amazon Still Does Not Recognize Droid Tablet To Register.
Expert:  Randy Boman replied 11 months ago.

okay, try uinstalling and reinstall the app.

  1. Tap on the Menu button (either a hard or soft button)
  2. Tap on Settings: Applications: Manage applications
  3. Tap on the app
  1. Tap on Uninstall
Customer: replied 11 months ago.
Ellipsis 8
Expert:  Randy Boman replied 11 months ago.

, try uinstalling and reinstall the app.

  1. Tap on the Menu button (either a hard or soft button)
  2. Tap on Settings: Applications: Manage applications
  3. Tap on the app
  1. Tap on Uninstall
Customer: replied 11 months ago.
It Would Only Revert to Factory Installed App, Then Updated _ Still Wont Recognize Sign In.
Customer: replied 11 months ago.
I Have To Step Away For About 25 MinuteS. Will Check Back.
Expert:  Randy Boman replied 11 months ago.

okay, what is the amazon email and password ***** you are using?

Customer: replied 11 months ago.
elijah40
Expert:  Randy Boman replied 11 months ago.

okay, thank you.

  1. From a Home screen, navigate: Apps icon > Settings > Application manager.
  2. From the All tab, tap an app.
    If necessary, swipe screen left/right to change tabs.
  3. Tap Force stop.
  4. Tap OK.
  5. Tap Clear data.
  6. Then reboot and try the kindle app again.
Customer: replied 11 months ago.
Tried above and no luck. Tried checking a security box about allowing unsecured (or non google apps) that was mentioned in a new e-mail about loading amazon appstore. Will follow up with Verizon and get back to you either way. Thanks for all your efforts. Very odd thing.
Expert:  Randy Boman replied 11 months ago.

Okay, let me know please.