Android Questions? Ask Android Device Experts for Answers ASAP
Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
That would be due, in all likelihood, to your data carrier not providing the SMS messaging system in your data plan. Or, that you have run out of minutes (or other allotments) for SMS messaging. I advise you to contact your data carrier, and ask them about the matter, and what the status of your current account and its plan is, for SMS text messaging.
OK. I understand. I recommended that you check with your carrier / service provider, without knowing that other devices on the same plan are sending just fine.
Please tell me more about your phone. At present I don't know anything specific about it, so I have to ask. Maker, model #, and Android (or, if Apple, iOS) version, would be basic information that would help me advise you. Also, what text messaging app you are using might be apposite information.
Has SMS messaging / text sending, worked on this phone before this?
Try these steps:
Another thing to try is, to perform a soft reset. This is done by holding down the POWER button on your phone until it restarts.
Try the 'troubleshooting assistant' if you like, at
and tell me whether it has anything more to say than 'text messaging not working'... if it indicates anything more specific, perhaps I can work with that information. Or, it may just fix the problem for you or tell you what to do about it - it isn't impossible that it might.
I did not know that. Forget that part of the instructions, since Sprint Zone's facilities are N/A to the case, and try the soft reset, please.