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Ashik, Android Tech
Category: Android Devices
Satisfied Customers: 9917
Experience:  Personal Experience with many Android devices and versions
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I tried to restore my phone to factory reset and all I am

Customer Question

I tried to restore my phone to factory reset and all I am getting is talking. buttons not working please help.
Submitted: 11 months ago.
Category: Android Devices
Expert:  Ashik replied 11 months ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

Sounds you turned on Accessibility setting TalkBack. What is the model and make of your phone ?

Customer: replied 11 months ago.
Samsung galaxy5
Expert:  Ashik replied 11 months ago.

What is it showing now ? Is it stuck at welcome screen ?

Expert:  Ashik replied 11 months ago.

Since you tried to reset it factory settings, you can do it again using the following method.

Turn off the phone

Press and hold down Volume Up + Home + Power buttons at the same time for a few seconds.

Android system recovery will be loaded now

Select wipe data/factory reset. (Volume buttons to go up or down, select with Power button)

Select Yes — delete all user data.

Then select reboot system now

That should factory reset the phone. Let me know how it goes

Expert:  Ashik replied 11 months ago.

How is it going ?