My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.
I am sorry to hear that you are having this issue.
This may require doing a factory reset, we can try some other options first.
If the Silk Browser doesn't open or crashes when you use it, clear the application data.
Important: If you clear the application data, any saved information in the Silk Browser (such as site passwords or bookmarks) will be erased.