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Ask Viet - Android Tech Your Own Question

Viet - Android Tech
Viet - Android Tech, Technician
Category: Android Devices
Satisfied Customers: 35236
Experience:  Troubleshoot Android Devices.
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MY KINDLE FIRE SUDDENLY WILL NOT CONNECT TO THE BOOKSTORE.

Customer Question

MY KINDLE FIRE SUDDENLY WILL NOT CONNECT TO THE BOOKSTORE. WHAT CAN I DO TO CORRECT THIS PROBLEM?
Submitted: 1 year ago.
Category: Android Devices
Expert:  Viet - Android Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Is there any error or message when going to the bookstore or connecting to your wi-fi / wireless network name?

Please reply at the box below. Thank you.

Expert:  Viet - Android Tech replied 1 year ago.

Please try the the following fix:

Solution #1:

- Press and hold the Power on/off button on the Kindle Fire tablet for about 30 seconds, then turn it back on and check.

Solution #2:

- Go to the Wi-Fi / Wireless setting on the Kindle Fire and make sure it is connected to your Wi-Fi / wireless network name and check.

Solution #3:

- Disconnect the power cord(s) from your Internet / wireless modem / router device(s) for about 5 minutes, then reconnect, then turn on and check.

- If needed, go to the Wi-Fi / Wireless setting again on the Kindle Fire and make sure it is connected to your Wi-Fi / wireless network name and check.

Please reply at the box below to continue troubleshooting. Thank you.

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