Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
This symptom can indicate several possible issues: an internal hardware failure, a low/faulty battery, or just a simple memory/firmware glitch. Unfortunately, chances of permanent hardware damage resulting from the exposure to liquid is high and may not be possible to resolve.
The first step here will be to attempt to reboot the kindle. This is done by pressing/sliding and holding the power button for 20+ seconds, or until the screen flashes (usually with an image of a tree), then release. Give the kindle about a minute to start back up, and let me know if the problem persists, we can then try some further steps.
Thank you for trying.
Honestly that does not bode well. These devices are not designed to withstand water and rarely survive it.
There is almost certainly internal damage that will ultimately require repair/replacement.
There is one further step we can try, however,
If you have not charged the kindle recently or know that it is at least half full, then you should charge the battery for at least a few hours before proceeding further. Then plug the kindle into computer via usb cable, then press and hold power button for 60+ seconds, and release. The kindle will take 3-5 minutes to reload it's internal firmware. If it doesn't turn back on by itself, press power once to turn it on.
Same as you did just now, just reply back to me here,
you can bookmark this page or just leave the window open.
Just leave this page open then and get back to me here when ready, it won't go anywhere.
If it would be easier, you can call me when done.