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Russell H.
Russell H., Service Tech
Category: Android Devices
Satisfied Customers: 10136
Experience:  8+ years of professional experience
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I have a Samsung SGH-A847M and I have been with straight

Customer Question

I have a Samsung SGH-A847M and I have been with straight talk for awhile I went to walmart and they tied to set up my phone for pic messaging and when they got done I con no longer use my internet on my phone
Submitted: 1 year ago.
Category: Android Devices
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

I advise you to go into the Settings, then the Network Settings, and make sure that one, or the other, of these two is switched Off (as appropriate, depending upon which service you wish to make use of):

- either the WiFi should be Off,

- or the 2G/3G/4G data service should be Off.

When both are On, one can interfere with the other.

(And of course, when both are Off, you don't have any internet access in that case!)

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