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Richard
Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 33112
Experience:  Android Systems Specialist
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My excite 10 is not working properly. I keep getting the

Customer Question

My excite 10 is not working properly. I keep getting the following alerts: "Unfortunately the ProcessCom.google.gapps has stopped" and
" Googleplay services has stopped" Also it takes about 20 minutes from the time I turn on the tablet to when I can actually use it, but the above alerts keep interrupting my activities.
Submitted: 1 year ago.
Category: Android Devices
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you please go to Settings, Applications Manager.

Then swipe to the list All

Locate Google Services Framework

Press it and press Clear Data.

Then restart the Excite and tell me if it now functions correctly

Let me know the results please.

Customer: replied 1 year ago.
I was able to finally figure it out by myself. Thanks for your efforts anyway.
Expert:  Richard replied 1 year ago.

ok no problem, though the steps I gave would have cleared it..

If you have continued problems, or would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you