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Michael Hannigan
Michael Hannigan, Developer
Category: Android Devices
Satisfied Customers: 11171
Experience:  25+ Years Experience in Computers and Electronics. Android Expert.
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I've just made a payment online. I wasn't able to navigate

Customer Question

I've just made a payment online. my name is Elisabeth. I wasn't able to navigate to the prior screen. i'm the one with the Contixo tablet with the froze screen
Submitted: 1 year ago.
Category: Android Devices
Expert:  Michael Hannigan replied 1 year ago.

Hello. My name is***** can assist you with your question. We can factory reset your tablet will depend on the exact model number. Each tablet has a different way to reset it. But there are a few ways which are very common. The button combo varies from tablet to tablet but from a powered down state you could try some combination of the volume button (first) and the power button and hold them both down to see what pops up. It may be volume down or volume up, or none of the above.

I would give those commendations try and let me know how you make out.

Mike

Customer: replied 1 year ago.

Neither of these is working. Is there anything else i can try?

Expert:  Michael Hannigan replied 1 year ago.

Do you have the exact model number of the tablet?

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