Hi there and welcome
This is the lock that has locked your screen correct?
Please let me know.
You will need to reset the phone, there is no other way to bypass the lock. This will erase all data and return it to new, but you cannot avoid this sorry, its the whole purpose to the lock
To do the reset
If you would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.