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Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3147
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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My billing address is Bob xxxxxxx I tried to change the

Customer Question

Hi My billing address is Bob xxxxxxx I tried to change the credit card details but forgot my password ***** went in with user name***@******.*** I have changed the pass word but i feel that this is my wifes user name and password ***** when i go on line i get her account. Help
Submitted: 1 year ago.
Category: Android Devices
Expert:  Viet - Android Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Please go to the registration / account option on the kindle and confirm the email address there.

Please reply

Customer: replied 1 year ago.
would i be right in saying that my user name is***@******.***
Expert:  Viet - Android Tech replied 1 year ago.

1. Is it showing that bigond email on the kindle?

2. Do you currently have access to that bigpond email address?

3. Are you trying to get your Amazon account password?

Please reply at the box below. Thank you.

Customer: replied 1 year ago.
user name xxx xxxxxxx.***@******.*** i was but gave up
Customer: replied 1 year ago.
I have access if needed
Expert:  Viet - Android Tech replied 1 year ago.

Sorry. You keep giving different email addresses. Please do the following on the kindle:

From Home, press the Menu button, and then select Settings. Select Registration

, then tell me the exact email address that is showing there.

Please reply at the box below. Thank you.

Expert:  Viet - Android Tech replied 1 year ago.

Can you reset your Amazon account password ***** the website https://www.amazon.com/password with the email address associated on the kindle? Please reply at the box below. Thank you.

Customer: replied 1 year ago.
No thanks i have rectified problem. Ido not wish to continue with their this service thank you.
Expert:  Viet - Android Tech replied 1 year ago.

Great. I'm sorry; I was waiting for your response a couple of days ago, so I can help further. Did you try my suggestion to reset the Amazon account password? And/or did you try something else? Do you need help with any other electronics or computer issue? Please reply at the box below. Thank you for the update.

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