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Thomas
Thomas, Technician
Category: Android Devices
Satisfied Customers: 1851
Experience:  Ready to assist with your Android Tablets and Phones
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I just got a DROIDTURBO2,have added contacts, and can work

Customer Question

I just got a DROIDTURBO2,have added contacts, and can work it fine, except when it rings from its resting position. it still lights up and i see a circle indicating the ring, but no matter how i swipe the screen in and out of that circle, the phone will not answer.
Submitted: 1 year ago.
Category: Android Devices
Expert:  Thomas replied 1 year ago.

Hi!

There are several people having this issue, the problem is that it isn't as easy to swipe as the unlock screen. You are probably letting your finger up too soon. Keep your finger down on the screen until you get to the other side. You have to keep your finger down and connected to the screen all the way to the other side. Let me know if this still doesn't work.